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Our Pledge of Best Practice |
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| |  | | | Our Residential Client Process | |
|  | | | Typical Pre-/Post-Project Activities | Deliverables | Anticipated Fees/Cost | Step 1: Meet with our client(s) and determine lighting goals, aspirations, and expectations in terms of: Desired level and impact of lighting enhancement Lighting solution attributes--tranquil, dramatic, hi-tech, efficiency, among others Implementation delivery in stages or all at once Frequency of consultation/input Timetable Establish range of budget
Discuss and answer questions on style and technical factors to consider: Quality and durability of fixtures Necessary features for transformers (low volt) or illuminators (fiber optic) Essential quality measures taken during installations Warranties
| - Knowledge sharing and idea generating "brainstorming"
| @No Cost | Step 2: With all client expectations in mind, design lighting approach, then present Once presented and all questions are answered, determine the "Go/No-Go" decision If a "Go", a down payment of 10% directs our team to complete a detailed design (first deliverable). 50% will direct our team to go forward with the complete project--detailed design through final implementation. | A written proposal derived from our PACKAGED / FULL CUSTOM SCENARIOS with pricing
A preliminary design in digital photographic format (for 25 Fixture or More Projects)
| @No Cost* | Step 3:
Incorporate any final client input, ideas, or changes necessary into a final plan to be implemented Implementation begins per design | - A final Exterior Lighting Design with an agreed upon project start date and high level bill-of-materials
| 10%/50% | Implementation Process:
Once complete (generally in 72hrs or less), resulting light placement and configuration walkthrough is performed with client. After 2-4 days with lighting in place, final adjustment is performed, final fees are paid, all wire is buried, and our 1 year client service maintenance begins. | Fully tailored, configured and installed lighting system (if not a VALUE-ADDED-RESELLING scenario)
| Balance Due |
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02/03/2008
Only the
highest quality, marine environment proven fixtures and components are incorporated
into our designs